Weed Bui= lding Supply Inc.

Job Desc= ription 4-7

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Job Title: &nb= sp; = WBHC Contractor Services Receptionist & Admin. Assistant

Reports To: &n= bsp; = ; Contractor Services Manager

FLSA Status: &= nbsp; Nonexempt

Prepared By: &= nbsp; ST

Prepared Date: = ; 04/14/06

Approved By:

Approved Date:

SUMMARY

Telephone and walk-in reception; assisting Contractor Service Team with sales reports and special order processing. Updating inventory in system. Assisting other areas of company, = as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES include t= he following. Other duties may be assigned.

Answer telephones and direct calls to proper staff.

Greet and direct walk-in contractor and owner/builder customers.

Assist customers with questions about their orders and estimates.

Assist Contractor Service Team with sales leads. Send marketing materials to prospe= ctive customers. Track prospective = jobs, open jobs, and lost jobs and provide information to team.

Communicate effectively with customers and staff.

Become familiar with goods sold and construction termi= nologies.

Provide excellent customer service.

Assist in planning and coordinating contractor events,= as required.

Update inventory quantities after receiving inventory = audit reports from stores. Communic= ate with store managers on any big discrepancies. Participate in monthly shrink meeti= ngs.

SUPERVISORY RESPONSIBILITIES

None.

QUALIFICATIONS To perform this job successfully= , an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED);= or one year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Possess excellent communication skills. Ability to read and comprehend sim= ple instructions, short correspondence, and memos. Ability to write simple correspond= ence, with proper grammar and spelling. Ability to effectively communicate and clarify information by phone with people inside and outside the organizatio= n, in a friendly and professional manner. Ability to perform highly det= ailed work with accuracy and speed.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all = units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents.

REASONING ABILITY

Ability to apply common sense understanding to carry o= ut instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid California drivers license.=

COMPUTER SKILLS

Experience with Microsoft Office and basic computer keyboarding skills. Within a = short period of time this person must embrace our Triad software program

PHYSICAL DEMANDS The physical demands described= here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be e= nable individuals with disabilities to perform the essential functions.

&nbs= p; &= nbsp; &nbs= p; &= nbsp; &nbs= p; Sitting approximately 80% of shift

&nbs= p; &= nbsp; &nbs= p; &= nbsp; &nbs= p; Standing approximately 10% of shift

&nbs= p; &= nbsp; &nbs= p; = &nb= sp; Bending 10% approximately

&nbs= p; &= nbsp; &nbs= p; &= nbsp; &nbs= p; Lifting 0-25 pounds

WORK ENVIROMENT The work environment characteri= stics described here are representative of those an employee encounters while performing the essential functions of this job.

&nbs= p; &= nbsp; &nbs= p; &= nbsp; &nbs= p; General office environment